Anti-fraud

Last updated: 26 July 2026.

1. Verify every approach

Fraudsters may copy a genuine company’s name, logo, vacancies, photographs and documents. Possession of these materials does not prove authority.

Official website: compass-crew.com. Official email: office@compass-crew.com. Any other contact should be independently verified.

2. Warning signs

• guaranteed employment without an interview or document review;
• urgent payment for a vacancy, reservation or employer decision;
• payment to a personal card, crypto wallet or unknown account;
• communication from a free or lookalike email address;
• requests for a password, PIN, CVV/CVC or SMS code;
• requests to install remote-access software;
• a forged contract, ticket, visa, invoice or joining letter;
• instructions to hide the payment purpose or avoid contacting the Company.

3. Verify a vacancy

• confirm the rank, vessel type, employer, contract, joining date and requirements;
• check that the vacancy, correspondence and documents are consistent;
• type compass-crew.com into the browser rather than following a suspicious link;
• email office@compass-crew.com with the representative’s name and offer details.

4. Payments

Browsing vacancies and submitting a CV does not automatically require payment. A demand for payment for guaranteed employment is a high-risk sign.

For a lawful separate paid service, the name, scope, price, basis, time frame and payee details must be provided before payment.

5. Protect documents

• at the initial stage, provide only a CV and necessary professional data;
• do not publish passports, certificates or diplomas in open groups;
• check the full recipient address;
• use a watermark showing purpose and recipient where appropriate;
• do not hand originals to an unknown courier;
• never send card photographs, passwords or banking codes.

6. Suspicious message

• do not reply, open attachments or follow links;
• do not pay or send documents;
• preserve screenshots, telephone, email, links, files and payment details;
• verify through the official email;
• after preserving evidence, block the account and report it to the platform.

7. Money already sent

• contact the bank or payment provider immediately;
• ask whether the transaction can be stopped, disputed or recalled;
• block the card or account and change passwords if needed;
• keep receipts and correspondence;
• report to the competent police or cybercrime authority.

8. Passwords or documents disclosed

Change passwords immediately, terminate unknown sessions, enable two-factor authentication and check email forwarding rules.

If documents were sent, record what was sent, to whom and when, close public links and monitor suspicious financial or registration activity.

9. Report to the Company

Email office@compass-crew.com with the subject “Suspected fraud”. Include the date, sender details, links, vacancy description, payment details, screenshots and received documents.

Do not include unnecessary passport copies, banking codes or passwords in the initial report.

10. Third-party conduct

The Company is not responsible for persons who are not authorised representatives, fake websites, unofficial pages or forged documents. Reporting to the Company does not replace contacting a bank or law-enforcement authority.