Seafarer profiles
We maintain structured professional and contact data, interaction history, availability and current process status.
Crew management
Administrative coordination of seafarer profiles, rotations, document statuses and communication between crew, shore teams and the shipowner's responsible representatives.
COMPASS CREW
Current crew information available when decisions are needed
Crew management is more than a list of names and dates. It is the controlled handling of connected statuses that affect rotation continuity and individual readiness.
We establish an agreed workflow for profiles, contract dates, relief plans, document timelines and communication. Information is refreshed through defined checkpoints, while matters requiring a shipowner or manager decision are clearly separated. COMPASS CREW provides shore-based administrative coordination and does not interfere with vessel command or the master's authority.
SUPPORT SCOPE
Controlled profiles, rotations and communication
The exact functions are determined by the client's structure. We can support one defined area or a connected administrative cycle.
Rotation planning
We track planned sign-off and joining dates, relief availability, backup options and dependencies between positions.
Document statuses
We record control dates, missing items, planned renewals and issues that could affect readiness.
Communication
We coordinate confirmations from seafarers and responsible shore contacts while preserving a consistent record of decisions.
Crew change readiness
We bring personnel, document and logistics statuses together before final travel coordination begins.
Operational updates
We provide agreed status reports, open action lists, upcoming control dates and decisions required.
WORKING CYCLE
From baseline data to regular control
The operating model is established once and then maintained through concise recurring procedures, reducing information loss during handovers.
Baseline
We collect agreed data on crew composition, contracts, plans, documents, responsible persons and existing communication channels.
Plan
We define the rotation calendar, checkpoints, reporting format, escalation rules and data to be refreshed.
Coordinate
We obtain confirmations, update statuses, identify date conflicts and pass decisions to parties with the necessary authority.
Report
We prepare a concise current view of what is confirmed, what is pending, where delay risk exists and what action is next.
CONTROLLED INFORMATION
What is kept current
The list is adapted to the client, but each item should have a source, an owner and a last-confirmed date.
Crew composition
Ranks, names, contact details, vessel assignment, employment status and agreed crewing notes.
Contract dates
Start, planned completion, acceptable relief windows, extensions and confirmations from responsible parties.
Relief plan
Primary and backup candidates, readiness, pending decisions and interdependent rotations on the vessel.
Document timelines
Expiry dates, required renewals, planned actions and the effect on travel or work readiness.
Communication record
Key confirmations, changes, decisions and unresolved items without accumulating conflicting versions.
Status report
A current overview for the shipowner or manager focused on control dates and required decisions.
ROLE ALLOCATION
Coordination without replacing shipowner or vessel authority
A reliable model depends on clarity about who provides information, who decides and who is responsible for each action.
DATA SOURCE
Every status should have an identified source: seafarer, vessel, manager, document or third-party confirmation.
ACTION OWNER
Approvals and external actions are assigned to the party with the actual authority to perform them.
ESCALATION
Critical changes, date conflicts and delay risks are highlighted for decision rather than buried in routine correspondence.
CONFIDENTIALITY
Access to profiles and document information is limited to participants who require it for the task.
SHORE-BASED FUNCTION
COMPASS CREW does not issue orders concerning vessel operations and does not replace the master, DPA or technical management.
The allocation of duties is agreed before work begins. Legal, financial, technical or command actions remain with the party authorised to carry them out.
FAQ
Questions about crew management
Guidance on scale, reporting, tools and the boundaries of administrative support.
Can the service cover one vessel only?
Yes. The model can cover one vessel, selected ranks or a wider fleet depending on the agreed scope.
How often are statuses updated?
Frequency follows operational need. Critical changes are communicated separately rather than waiting for a scheduled report.
Do you replace the shipowner's HR team?
No. We can support or extend its processes, while authority and responsibility remain with the client.
Can recruitment and crew change be included?
Yes. Profile and rotation management can be connected with recruitment, document control and crew change coordination.
RELATED SERVICES
Support before and after rotation planning
Additional service areas are introduced only where they are relevant to the operating cycle.
Crew recruitment
Sourcing primary or backup candidates against role requirements and planned dates.
Documentation and compliance
Review of document completeness and validity in the context of the planned rotation.
Crew change support
Practical coordination of routes, tickets, transfers and final instructions.
COOPERATION MODEL
Describe the fleet, current workflow and area that requires support
We will help define a realistic administrative scope, the control data to maintain and a practical format for ongoing interaction.
