Seafarer identity document
Issuing, exchange, renewal and restoration of the main seafarer identity document.
Maritime documents without unnecessary hassle
Issuing, renewing and restoring seafarer documents — from identity and seaman’s books to STCW, diplomas, medicals and specialised documents. Support is provided in cooperation with HubMarine.
01Remote start is possible
02Starting package reviewed first
03Clear next-step plan
04Support with HubMarine
DOCUMENTS CONTACT
First, clarify what actually needs to be issued or renewed
You do not need to send a large archive at the first contact. Your current rank, the document in question and its status or expiry date are usually enough to understand the next step.
MAIN DIRECTIONS
What you can ask about
The main document groups seafarers most often need before joining, after promotion or during document renewal.
Seaman’s book
First issue, replacement, updates and sea-service related questions.
STCW and safety
Basic and specialised STCW certificates, renewal and the required set for a rank.
Diplomas and qualifications
Training and working diplomas, rank confirmation or promotion and related procedures.
Medical documents
Medical examination coordination and fitness-for-duty documentation.
GMDSS and specialised documents
Radio documents, tanker, passenger-vessel and other specialised directions.
POPULAR REQUESTS
What seafarers most often need
There is no need to understand every possible document in advance. Most requests start with one of these directions.
BEFORE YOU CONTACT US
What is useful to have ready
Rank / position
Your current rank and, if relevant, the next planned position.
Required document
What needs to be issued, renewed, exchanged or restored.
Current status
Expiry date or current status if the document already exists.
Urgency
Whether there is an upcoming joining date or another deadline.
ImportantDo not send passwords, banking codes, card photos or unrelated sensitive information in the first message.
HOW IT WORKS
A clear route from the first request to the next step
The starting situation is reviewed first. Only then is the appropriate route defined.
01
Request
Briefly describe the document you need and what you already have.
02
Review
The starting package, validity periods and missing items are checked.
03
Next-step plan
Required actions, materials and a realistic timing guide are clarified.
04
Support
Agreed document stages are supported in cooperation with HubMarine.
TYPICAL SITUATIONS
When a document check is worth doing early
These four scenarios occur most often.
Before a new contract
Check what may expire before the expected joining date.
After promotion
Prepare documents for a new rank and employer requirements.
Changing vessel type
Clarify extra requirements for tankers, passenger vessels and other directions.
Expired or lost document
Determine the appropriate renewal, exchange or restoration route.
COMPASS CREW
×
HUBMARINE
Maritime document support
COOPERATION
Maritime-document support with HubMarine
HubMarine specialises in maritime-document support. The COMPASS CREW page provides a clear starting point with the main directions and a dedicated contact, while specialised support for agreed document matters is provided in cooperation with HubMarine. Exact requirements, timing and terms are confirmed after the request is reviewed.
FAQ
What to know before the first request
Yes. Many organisational stages can be started remotely. The exact route depends on the document.
No. A short description of the task is enough to start. The full list becomes clear after the initial review.
Timing depends on the specific document and starting package. A realistic estimate can be given after review.
You can ask about exchange, renewal and restoration. The applicable procedure is clarified after review.
Yes. These are among the specialised directions supported with HubMarine.
Pricing depends on the specific service and is confirmed before the corresponding procedure starts.
Need to issue or renew maritime documents?
Call the dedicated number and briefly describe the request. That is enough to start.